1. GENERAL POLICY

If You wish to return a product(s) within the period of 7 days upon receiving the product, you can make a return to us where your product was delivered or by Courier arranged by us. In the latter case you should contact us at shriegss@gmail.com to arrange for the product to be collected. You should send the product in the same package received by following the directions on the “RETURNS” section of our website 

If You have any doubts, you can mail us at shriegss@gmail.com

Where possible, please use or include with the product being returned all original boxes, instructions/documents and wrappings.  The Refund shall be made 15 days from the receipt of the Goods into our fulfilment center in the right / original condition only. 

Upon receipt of the product, we will fully examine it and notify You of your right to a refund (if any) via e-mail within a reasonable period of time. We aim to process the refund as soon as possible and, in any case, within 7-10 working days of the day we confirmed to You via e-mail that You are entitled to a refund in your chosen mode (account / source).  Defective/wrong products will be refunded in full. 

  1. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY  

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 

  1. NOTICES

All notices given by You to us should be given to us via our email. Subject to and as otherwise specified, we may give notice to You at either the e-mail or postal address You provide to us when placing an order. 

  1. EVENTS OUTSIDE OUR CONTROL

We will not be liable or responsible for any failure to perform, or delay in performance of any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”). 

  1. OUR RIGHT TO VARY THESE TERMS

We have the right to revise and amend these Terms from time to time. You will be subject to the policies, Terms in force at the time that You order products from us, unless any change to those policies, Terms or Privacy Statement is required to be made by law or governmental authority (in which case it will apply to orders previously placed by You). 

  1. LAW AND JURISDICTION

Contracts for the purchase of products through our site will be governed by Indian law. Any dispute arising from, or related to, such Contracts shall be subject to the non-exclusive jurisdiction of the Indian courts.  If You are contracting as a consumer, nothing in this clause will affect your statutory rights as such. 

  1. FEEDBACK

We welcome your comments and feedback. Please send all feedback and comments to us via our web form or email.